Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Privacy Policy
This Privacy Policy explains how Allianz Intelligent Technology Co., Ltd. (hereinafter referred to as "the Company", including affiliates of the Company) collects, uses, and share the personal information of users accessing the Company's websites, products (including but not limited to: kapture, enkore, Konetik, and other Pamex products), applications, and services. The Company will do its best to comply with relevant laws and the following terms to protect your personal information.

Collecting personal information

When you use the Company's services, you may voluntarily provide your personal information to the Company; the Company also may directly or indirectly (for example, through any other third parties such as Google Play service or public databases) collect certain personal information. The aforementioned information includes, but is not limited to: name, e-mail address, address, telephone number, fax number, date of birth, product identifiers (login name, password, etc.), time of use, information of telecommunication service providers, photographs, videos, and demographic data (gender, company or organization name, occupation, language preference, city, country, postal zip code, area code, time zone, etc.), payment information, social media account, operation system, internet protocol (IP) address, time of visit, browser type and language, date and location of product usage, product type, data, serial number, equipment identification (EI), Cookie, Bluetooth and Wi-Fi information (data, name, and password), error report, software version, application settings, sensor data, log, and authorization information, all of which are necessary information that the Company requires for providing the products and services.

Use of personal information

The Company will use your personal information for the following purpose :
(1) To provide, develop, analyze the data of, improve and promote products and services.
(2) To provide information about products, services, invoices, new features, safety warnings, changes to terms and policies, etc.
(3) To conduct business operations and management, such as order, payment, return and exchange, and services provided by third parties.
(4) To provide timely support, response, and personalized experience demanded by the customers.
(5) To comply with legal regulations and fulfills other business purposes.

Disclosing personal information

The Company will never provide, exchange, rent or sell any of your personal information to other individuals, groups, private enterprises, or public agencies, except the following circumstances :
(1) It is based on your consent.
(2) The information is required to be shared due to your usage of the Company's products and services.
(3) To comply with the legal investigation by the judicial department.
(4) It is due to the investigation or use by the competent authority.
(5) The Company believes in good faith that the disclosure of your personal information is required by laws.
(6) When your action violates the Company's terms of service, or may damage or hinder the rights and interests of the Company or anyone else.
(7) When you have authorized a third party to obtain your information from the Company.
(8) When you use the Company’s products and services through third- party products and services.
(9) When the Company provides products or services to you through a third party.
(10) It is required for business transfers and changes in the Company’s organization.
(11) It is required under emergency situations, including situations where it is required to protect the safety of the Company’s employees, customers, or any other person, or to take legal action.

Period, region, target, and method of use of information

(1) Period: The information collected by the Company will be retained for a reasonable and necessary period to meet the purpose set forth in the term of "Use of personal information" specified in Article 2 above, or the time period specifically required by relevant regulations or laws. When determining the relevant retention period, the Company will place the following factors into consideration:
    o The Company's contractual obligations and rights associated with the personal information.
    o To retain data for a specific period of time in accordance with legal obligations under relevant laws.
    o Any period stipulated by relevant laws.
    o Existing and potential disputes.
    o Guidelines issued by relevant data protection competent authorities.
If, after considering the above factors, the Company concludes that your information is no longer needed, the Company will securely erase or properly isolate your information in an appropriate manner.
(2) Region: The Company will use the information in the territory of the Republic of China and the locations where the Company's business operations take place.
(3) Target: The targets include the Company and any other third party business entity who has business with the Company.
(4) Method: The methods include electronic files, paper, or other appropriate methods that are in line with the present technology.

Exercising your rights

You have the right to exercise the following personal rights. However, it may affect the products and services provided to you by the Company, and the purpose set forth in the term of "Use of personal information" specified in Article 2 above, and the Company may charge related operating fees.
(1) The right to refuse any collection, processing, and use. You have the right to refuse the Company's collection, processing, and use of your personal information.
(2) The right to be informed. You have the right to be informed about how the Company uses your personal information, and such information should be provided to you in a clear, transparent, and easy-to-understand manner. This is the reason why the Company provides you the information contained in this Privacy Policy.
(3) The right to view and copy. You have the right to view and copy your personal information and other specific information processed by the Company.
(4) The right for correction and annotation. If your information is incorrect or incomplete, you have the right to correct and annotate it.
(5) The right to delete. You can request the deletion or removal of your information held by the Company.
(6) The right to restrict processing. You have the right to "ban" or prohibit further use of your information.
(7) The right for data portability. You have the right to obtain and reuse your own personal information across different service providers.
(8) The right to withdraw consent. You may cancel your consent to the processing of your personal information at any time.

Security of your personal information

The Company strives to protect personal information by taking appropriate physical, technical and organizational measures, such as anonymization, pseudonymization, encryption, and access restrictions, to prevent unauthorized or illegal acquisition, use, processing, or modification of the personal information that the Company obtains from you through the services it provides, and to prevent such personal information from violating regulations or being lost. Although the Company takes measures to utilize and improve various protective methods, no system or technology is completely safe. Please properly protect your username and password to prevent anyone from accessing your account and services without authorization. The Company is not responsible for the security of any independent third-party applications and services, or your related information collected by such third-party applications and services. Please consult with third parties to learn how they ensure the security of your information.

External links

The Company's products and services may include links to other websites, and you can click to enter those other websites. However, the privacy protection policy of the Company is not applicable to the linked websites. You have to refer to the privacy protection policy of the linked website.

Use of cookies

In order to provide you with the best service, the Company will place and access our cookies on your computer. If you do not want to accept the writing of cookies, you can set the privacy level in the browser function item as “High” to reject the writing of cookies. However, doing so may prevent some functions of the website from operating normally.

Dispute resolution

Any personal information- or privacy rights-related disputes arising out of or in connection with this Privacy Policy should be interpreted and governed by the laws of the Republic of China. Any such dispute should be submitted to the jurisdiction of the Taiwan Taipei District Court as the court of first instance.

Contact

The Company welcomes your opinions and inquiries regarding this Privacy Policy. You may email us at: alzk.csr@alzk.com.tw

Modification of this privacy policy

The Company has the right, at its discretion, to change this Privacy Policy. Any changes of this Privacy Policy by the Company shall be announced on the following website: alzk.com.tw